JOHS Year in Review: May 2023 - May 2024
In May 2023, the Joint Office of Homeless Services underwent a leadership transition, with Dan Field taking the helm as the Director of the office. It’s now been a year since that transition, and we wanted to take this opportunity to review the progress that’s been made.
This is far from comprehensive, as it only includes the big accomplishments, and leaves out the daily work carried out by our staff, service providers, case managers, outreach teams and housing navigators. These folks are the real lifeblood of this system, making the connections, building the relationships and finding the resources daily to help people move out of homelessness and back into stable, supportive housing.
That said, here are some of the accomplishments and benchmarks reached by the Joint Office of Homeless Services over the past year:
- Funding from the Supportive Housing Services measure, now in its third year of implementation, has been used to house thousands of people experiencing homelessness. Additionally, previous issues of underspending are now being addressed effectively and proactively. As of March 2024, having spent $91 million, or 53% of its $170 million program budget (71% of targeted spending), the JOHS reported that it is on track to not only meet, but to exceed the spending goals established with Metro for FY 2024.
- The Joint Office published a study revealing high turnover rates and low wages among contracted provider organizations, leading to a decision to increase funding for provider wages overall, and providing workforce stabilization grants to 61 providers.
- In addition to new housing and housing placements, the Joint Office funded additional shelter capacity, more recovery housing, new sobriety and stabilization services, expanded day services, and rent assistance to prevent people from ever having to experience homelessness.
- The Joint Office helped lead an unprecedented collaborative effort between the City of Portland and Multnomah County to develop and immediately begin implementation of a coordinated Homelessness Response Action Plan with a goal of housing an additional 2,699 people who are sleeping outside by the end of 2025; increasing shelter capacity by nearly 40%; adding hundreds more behavioral health beds; opening a drop-off sobering center; and increasing the supply of affordable housing.
Below, find a month-by-month review of JOHS milestones and accomplishments.
May 2023 |
Dan Field, New Director of JOHS
Dan Field is named the new Director of Joint Office of Homeless Services by Multnomah County Chair Jessica Vega Pederson and Portland Mayor Ted Wheeler. In an interview with the JOHS Podcast, Out of the Streets of Portland, he shares more about his vision for ending homelessness in our region.
You can also read this Q&A with Dan, with bonus questions not included in the podcast.
Outreach Data Collection Pilot Process Launch
JOHS launches a funding opportunity to increase Outreach Data Collection with a $330k investment.
June 2023 |
Housing Multnomah Now Launch
Housing Multnomah Now, a street-to-housing pilot program announced by Chair Jessica Vega Pederson, began on June 7, with outreach workers from Transition Projects focusing efforts in Old Town.
Learn More about Housing Multnomah Now
JOHS Intergovernmental Agreement
The Multnomah County Board of Commissioners on June 8 unanimously approved a one-year extension of their agreement with the City of Portland that allows for the continuation of the Joint Office of Homeless Services.
Grand Opening of The Joyce
On June 5th, we celebrated the grand opening of The Joyce Apartment building, with 66 apartments providing permanent supportive housing. On-site services are made possible through the Metro Supportive Housing Services Measure, passed by Metro voters in 2020.
July 2023 |
New JOHS Website Launches
The new Joint Office website includes a data dashboard with metrics on housing placements, demographics and Shelter utilization. In depth system data reports going back to 2019, are available on the JOHS Tableau site.
Sunderland RV Safe Park Opens
August 2023 |
- The Joint Office moves to the Gladys McCoy Building.
- Multnomah County responds to two extreme heat events Aug. 10-17 and Aug. 24-25. The Joint Office leads coordinated outreach across the community. Watch a video of this work.
- Supportive Housing Services Quarter 4 report submitted to Metro – Overall, Multnomah County served 6,698 people with SHS funds, and exceeded the previous year’s outcomes for moving people out of homelessness and back into housing.
- The Joint Office releases a study that analyzes wages, employee satisfaction, and workforce stability at 20 community-based service providers contracted with the JOHS.
September 2023 |
- Anna Plumb joins JOHS team as Deputy Director, and Antoinette Payne joins as Finance Director.
- The Multnomah Board of County Commissioners approves emergency funding to maintain 175 shelter beds at Bybee Lakes Hope Center.
- The Multnomah County Board of Commissioners approves additional Supportive Housing Services Measure investments. That included an additional $17.6 million in one-time funding for new shelter sites, workforce supports for service providers, rent assistance, and employment programming and $62.5 million in one-time funding for added shelter capacity, more recovery housing, new sobriety and stabilization services, expanded day services for people without shelter and eviction prevention.
Francis + Clare Groundbreaking
The Joint Office supports the groundbreaking of Francis & Clare Place, a 61-unit Permanent Supportive Housing development from Catholic Charities.
Butterfly House: The Butterfly House Program, a dedicated housing initiative through New Avenues for Youth and the New Day Program, launches. The program, funded and supported by the Joint Office, aims to support youth aged 18-25 who have survived sex trafficking or exploitation in the sex trades.
October 2023 |
Joint City / County Hearing
- The Multnomah County Board of Commissioner and the Portland City Council receive recommendations from an outside consultant on their shared work on homelessness. Those recommendations include clarifying the City and County’s roles, and joining together to create a shared strategic vision and map for the region’s homeless response system. (These recommendations are later incorporated into the Homelessness Response Action Plan released in 2024).
- JOHS launches the Community Sheltering Strategy process, which continues meeting weekly through February, with findings presented in March 2024.
- The Joint Office of Homeless Services hosts its first ever Provider Conference. This gathering allowed JOHS and homeless and housing service providers — both JOHS-contracted providers and those not currently contracted — to collaborate and problem-solve on issues of mutual concern.
Grand Opening of the Aurora
The community celebrates the grand opening of the Aurora, a 93-unit affordable housing community from Our Just Future in East Portland that includes 16 units of Permanent Supportive Housing funded by the Joint Office.
November/December 2023 |
Supportive Housing Services Annual Report
Supportive Housing Services Annual Report published. Includes new data showing that 99% of the 532 tenants who moved into permanent supportive housing during the Measure’s first year remained stably housed 12 months later.
Houseless Day of Remembrance
On December 21st, homeless advocates across the US, including in Portland, commemorate the somber occasion of the longest night of the year by remembering those who have lost their lives while living on the streets
- Transition Projects’ 120-unit Willamette Center shelter reopens.
- The City and County announce a shared framework for extending Portland and Multnomah County’s homeless services Inter-Governmental Agreement (IGA) for another three years, through June 2027
January 2024 |
- The Joint Office supports the County’s historic response to an unprecedented severe weather winter event, supporting life-saving supply distribution and outreach across the entire county.
- The Department of County Human Services and the Joint Office share information about rent assistance to the Board of County Commissioners.
- The Joint Office and City of Portland announce they’ve exceeded their goals for the statewide Oregon All In housing and homeless services program.
February 2024 |
- The Joint Office announces St. Johns Drop-In Center, which will serve as a centralized daytime space for community members to get out of the weather and access a variety of services in a safe, trauma-informed environment.
- Multnomah County releases Quarter 2 Supportive Housing Services report showing an increase in placements in supportive housing and rapid rehousing, as well as an increase in people served with rent support to avoid homelessness.
March/April 2024 |
- The Joint Office releases its Community Sheltering Strategy.
- Transfer of the Homelessness Management Information System (HMIS) database from the City of Portland to Multnomah County
- The Joint Office presents Quarter 3 report to the Board of County commissioners, showing that the department is on track to meet or exceed all of its Supportive Housing Services spending goals for this fiscal year.
- Portland State University’s Homelessness Research & Action Collaborative releases a JOHS-commissioned report on alternative shelters, indicating that alternative shelters provide better outcomes for people experiencing homelessness than congregate shelters.
- The Multnomah County County auditor releases a report showing that JOHS housing placement data is 96% reliable.
- The Joint Office deploys $10 million in workforce stabilization grants to 61 homelessness service providers, in partnership with United Way
Montavilla Straightway Services – The Light Community
Multnomah County Board approves design plan, funding for Montavilla tiny home shelter on S.E. 82nd Avenue.
The Montavilla Straightway Services – The Light Community project is moving forward after the JOHS doubled-down on community engagement and built deeper relationships with neighbors and community organizations.
Service provider, Straightway Services, who will be providing 24/7 on-site wraparound services, has worked in Portland since its founding in 1995 providing support to low-income individuals and underserved populations through its partnerships with healthcare providers, food banks, and more.
Avalon Village
WeShine PDX holds a sneak preview event for its new Avalon Village in the Hosford-Abernathy neighborhood in Portland.
May 2024 |
FY 2025-26 Budget Completed
Chair Vega Pederson’s FY 2025 Budget completed and presented to County Commission, featuring significant investments in homeless services:
- A significant investment of $285 million — a 24% increase — for housing placements, rental assistance and support services designed to meet those experiencing homelessness where they are, whether that’s on the streets, in vehicles, or in shelter beds, and assist them to successfully move into and retain permanent housing.
- Funding for 3,054 new Permanent Supportive Housing units.
- Funding for additional shelter beds, a step toward the goal of bringing 1,000 additional shelter units online by the end of calendar year 2025, part of the Community Sheltering Strategy and Homelessness Response Action Plan.
- $9.5 million general fund dollars in strategies to provide safety on and off the streets, including alternative shelter, motel-based shelter and vital outreach workers on the ground every day.
Hazel Ying Lee Apartments
The Hazel Ying Lee Apartments, a new affordable housing development from Home Forward, opens. It brings 206 affordable housing units, 30 which are JOHS-supported Permanent Supportive Housing.