JOHS Year in Review: May 2023 - May 2024

In May 2023, the Joint Office of Homeless Services underwent a leadership transition, with Dan Field taking the helm as the Director of the office. It’s now been a year since that transition, and we wanted to take this opportunity to review the progress that’s been made.

This is far from comprehensive, as it only includes the big accomplishments, and leaves out the daily work carried out by our staff, service providers, case managers, outreach teams and housing navigators. These folks are the real lifeblood of this system, making the connections, building the relationships and finding the resources daily to help people move out of homelessness and back into stable, supportive housing.

That said, here are some of the accomplishments and benchmarks reached by the Joint Office of Homeless Services over the past year:

  • Funding from the Supportive Housing Services measure, now in its third year of implementation, has been used to house thousands of people experiencing homelessness. Additionally, previous issues of underspending are now being addressed effectively and proactively. As of March 2024, having spent $91 million, or 53% of its $170 million program budget (71% of targeted spending), the JOHS reported that it is on track to not only meet, but to exceed the spending goals established with Metro for FY 2024.
  • The Joint Office published a study revealing high turnover rates and low wages among contracted provider organizations, leading to a decision to increase funding for provider wages overall, and providing workforce stabilization grants to 61 providers.
  • In addition to new housing and housing placements, the Joint Office funded additional shelter capacity, more recovery housing, new sobriety and stabilization services, expanded day services, and rent assistance to prevent people from ever having to experience homelessness.
  • The Joint Office helped lead an unprecedented collaborative effort between the City of Portland and Multnomah County to develop and immediately begin implementation of a coordinated Homelessness Response Action Plan with a goal of housing an additional 2,699 people who are sleeping outside by the end of 2025; increasing shelter capacity by nearly 40%; adding hundreds more behavioral health beds; opening a drop-off sobering center; and increasing the supply of affordable housing.


Below, find a month-by-month review of JOHS milestones and accomplishments.

May 2023

Dan Field, New Director of JOHS

Beige background. Image of JOHS Director, Dan Field in bottom right. Out of the Streets of Portland logo in bottom left. Text: An Interview with JOHS Director, Dan Field.

Dan Field is named the new Director of Joint Office of Homeless Services by Multnomah County Chair Jessica Vega Pederson and Portland Mayor Ted Wheeler. In an interview with the JOHS Podcast, Out of the Streets of Portland, he shares more about his vision for ending homelessness in our region.

You can also read this Q&A with Dan, with bonus questions not included in the podcast.


Outreach Data Collection Pilot Process Launch

JOHS launches a funding opportunity to increase Outreach Data Collection with a $330k investment.


June 2023

Housing Multnomah Now Launch

Beige background. Logo of an outline of Oregon with the words, "Oregon All In and Housing Multnomah Now." JOHS logo in top right. Black graphic of the Portland City skyline on bottom. Text: Providing unsheltered people a path to stable housing through outreach, support, and wrap-around services.
Housing Multnomah Now, a street-to-housing pilot program announced by Chair Jessica Vega Pederson, began on June 7, with outreach workers from Transition Projects focusing efforts in Old Town.
Learn More about Housing Multnomah Now

JOHS Intergovernmental Agreement

The Multnomah County Board of Commissioners on June 8 unanimously approved a one-year extension of their agreement with the City of Portland that allows for the continuation of the Joint Office of Homeless Services.

Grand Opening of The Joyce

Image of County leaders with partners at The Joyce Grand Opening.

On June 5th, we celebrated the grand opening of The Joyce Apartment building, with 66 apartments providing permanent supportive housing. On-site services are made possible through the Metro Supportive Housing Services Measure, passed by Metro voters in 2020.

Read more about The Joyce


July 2023

New JOHS Website Launches

The new Joint Office website includes a data dashboard with metrics on housing placements, demographics and Shelter utilization. In depth system data reports going back to 2019, are available on the JOHS Tableau site.

Sunderland RV Safe Park Opens

White background with images at the Sunderland RV Safe Park grand opening. The Salvation Army, SRV, City of Portland and JOHS logo in left.

August 2023

  • The Joint Office moves to the Gladys McCoy Building.
  • Multnomah County responds to two extreme heat events Aug. 10-17 and Aug. 24-25. The Joint Office leads coordinated outreach across the community. Watch a video of this work.
  • Supportive Housing Services Quarter 4 report submitted to Metro – Overall, Multnomah County served 6,698 people with SHS funds, and exceeded the previous year’s outcomes for moving people out of homelessness and back into housing.
  • The Joint Office releases a study that analyzes wages, employee satisfaction, and workforce stability at 20 community-based service providers contracted with the JOHS.


September 2023

Image of JOHS Director, Dan Field, Deputy Director, Anna Plumb, and Finance Director, Antoinette Payne in a board briefing meeting.

  • Anna Plumb joins JOHS team as Deputy Director, and Antoinette Payne joins as Finance Director.
  • The Multnomah Board of County Commissioners approves emergency funding to maintain 175 shelter beds at Bybee Lakes Hope Center.
  • The Multnomah County Board of Commissioners approves additional Supportive Housing Services Measure investments. That included an additional $17.6 million in one-time funding for new shelter sites, workforce supports for service providers, rent assistance, and employment programming and $62.5 million in one-time funding for added shelter capacity, more recovery housing, new sobriety and stabilization services, expanded day services for people without shelter and eviction prevention.

Francis + Clare Groundbreaking

Image rendering of the Francis + Clare Place.

The Joint Office supports the groundbreaking of Francis & Clare Place, a 61-unit Permanent Supportive Housing development from Catholic Charities.


Butterfly House: The Butterfly House Program, a dedicated housing initiative through New Avenues for Youth and the New Day Program, launches. The program, funded and supported by the Joint Office, aims to support youth aged 18-25 who have survived sex trafficking or exploitation in the sex trades.


October 2023

Joint City / County Hearing

Image of County and City leaders at a joint City-County board briefing session.

  • The Multnomah County Board of Commissioner and the Portland City Council receive recommendations from an outside consultant on their shared work on homelessness. Those recommendations include clarifying the City and County’s roles, and joining together to create a shared strategic vision and map for the region’s homeless response system. (These recommendations are later incorporated into the Homelessness Response Action Plan released in 2024).
  • JOHS launches the Community Sheltering Strategy process, which continues meeting weekly through February, with findings presented in March 2024.
  • The Joint Office of Homeless Services hosts its first ever Provider Conference. This gathering allowed JOHS and homeless and housing service providers — both JOHS-contracted providers and those not currently contracted — to collaborate and problem-solve on issues of mutual concern.

Grand Opening of the AuroraImage of The Aurora apartments.

The community celebrates the grand opening of the Aurora, a 93-unit affordable housing community from Our Just Future in East Portland that includes 16 units of Permanent Supportive Housing funded by the Joint Office.


November/December 2023

Supportive Housing Services Annual Report

Cover page of the SHS Annual Report.

Supportive Housing Services Annual Report published. Includes new data showing that 99% of the 532 tenants who moved into permanent supportive housing during the Measure’s first year remained stably housed 12 months later.

Houseless Day of Remembrance

On December 21st, homeless advocates across the US, including in Portland, commemorate the somber occasion of the longest night of the year by remembering those who have lost their lives while living on the streets

Image of the community event for Houseless Day of Remembrance.


January 2024


February 2024

  • The Joint Office announces St. Johns Drop-In Center, which will serve as a centralized daytime space for community members to get out of the weather and access a variety of services in a safe, trauma-informed environment.
  • Multnomah County releases Quarter 2 Supportive Housing Services report showing an increase in placements in supportive housing and rapid rehousing, as well as an increase in people served with rent support to avoid homelessness.


March/April 2024

Montavilla Straightway Services – The Light Community

Image of Straightway Services leaders standing in front of the future home of the Montavilla Straightway Services - The Light Community tiny home shelter site on S.E. 82nd Avenue.
Image of Straightway Services leaders standing in front of the future home of the Montavilla Straightway Services – The Light Community tiny home shelter site on S.E. 82nd Avenue.


Multnomah County Board approves design plan, funding for Montavilla tiny home shelter on S.E. 82nd Avenue.

The Montavilla Straightway Services – The Light Community project is moving forward after the JOHS doubled-down on community engagement and built deeper relationships with neighbors and community organizations.

Service provider, Straightway Services, who will be providing 24/7 on-site wraparound services, has worked in Portland since its founding in 1995 providing support to low-income individuals and underserved populations through its partnerships with healthcare providers, food banks, and more.

Avalon Village

Image of one of the housing pods at Avalon Village.

WeShine PDX holds a sneak preview event for its new Avalon Village in the Hosford-Abernathy neighborhood in Portland.


May 2024

FY 2025-26 Budget Completed

Chair Vega Pederson’s FY 2025 Budget completed and presented to County Commission, featuring significant investments in homeless services:

  • A significant investment of $285 million — a 24% increase — for housing placements, rental assistance and support services designed to meet those experiencing homelessness where they are, whether that’s on the streets, in vehicles, or in shelter beds, and assist them to successfully move into and retain permanent housing.
  • Funding for 3,054 new Permanent Supportive Housing units.
  • Funding for additional shelter beds, a step toward the goal of bringing 1,000 additional shelter units online by the end of calendar year 2025, part of the Community Sheltering Strategy and Homelessness Response Action Plan.
  • $9.5 million general fund dollars in strategies to provide safety on and off the streets, including alternative shelter, motel-based shelter and vital outreach workers on the ground every day.

Hazel Ying Lee Apartments

The Hazel Ying Lee Apartments, a new affordable housing development from Home Forward, opens. It brings 206 affordable housing units, 30 which are JOHS-supported Permanent Supportive Housing.

Image rendering of the Hazel Ying Lee Apartments.

Homelessness Response Action Plan

Coverpage of the Homelessness Response Action Plan

Final Homelessness Response Action Plan is released, following extensive community engagement and involvement.

Thank you!

Thank you all for an incredible year. We look forward to continuing to work together with all of our government and community partners to support our unhoused neighbors get the support they need to get into housing. Together, we can end homelessness throughout the Portland metro area. Thank you for everything you do to help make that a reality.