The following is a list of frequently asked questions (FAQ) about

The Multnomah Services and Screening Tool (MSST): A Redesign of Coordinated Access in Multnomah County

See this page for more information about the MSST and the redesign of Coordinated Access.

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Frequently Asked Questions

What is changing? 

Why did we go through this process?

How is this new process different from the VI-SPDAT?

Are any new housing resources being added to Coordinated Access?

How was the community engaged in this process?

Who is eligible for the new assessment process?

Is the new tool going to predict what types of services and housing people should get?

What will happen to people who have already been assessed with the VI-SPDAT?

Will people who are getting services, such as recovery treatment or rapid rehousing, lose points and not be prioritized? 

Will everyone get housing problem solving resources?

How does this redesign overlap with the County’s Homeless Response Action Plan (HRAP)?

If I am unhoused, how will I access services?

What happens after an assessment is complete?

I am housed, but I cannot pay my rent and am worried I will lose my housing. What should I do?

If I go through a Coordinated Access assessment this summer/fall, will I be assessed using the new tool, the VI-SPDAT, or both?